Privacy Policy
Introduction
At React Plumbing & Heating, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and utilise our services.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: This includes your name, address, email address, phone number, and any other details you provide when contacting us or using our services.
- Technical Information: We collect information such as your IP address, browser type, operating system, and browsing behavior to help us improve our website and services.
- Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and enable certain features.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To schedule appointments, respond to inquiries, and deliver our plumbing and heating services.
- Improving Our Website: To analyse website usage and enhance its functionality and user experience.
- Marketing: To send you promotional materials and updates about our services, if you have opted to receive such communications. You can opt out of these communications at any time.
- Compliance: To comply with legal obligations and protect our rights and interests.
How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information, including:
- Encryption: We use SSL encryption to protect data transmitted to and from our website.
- Access Controls: Personal information is accessible only to authorized personnel who require it for their job functions.
- Regular Audits: We regularly review our data collection, storage, and processing practices to ensure compliance with this Privacy Policy.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request corrections to any inaccurate or incomplete personal information.
- Delete Your Information: Request the deletion of your personal information, subject to certain legal restrictions.
- Opt Out: Opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
React Plumbing & Heating
Email: [email protected]
Thank you for trusting React Plumbing & Heating with your personal information. We are committed to safeguarding your privacy and providing you with the best possible service.